At Carolina Tile & Stone, we offer a variety of convenient payment methods to best suit our customers' needs. We accept cash, checks, ACH, and all major credit cards, including Visa, MasterCard, American Express, and Discover. Our goal is to provide flexible payment options so that you can easily manage your budget while receiving the high-quality services and materials that we are known for.
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Our cancellation policy is outlined in our terms and conditions. Please review this information, and if applicable, contact customer service as soon as possible to discuss your situation.
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It's recommended to order all the tiles you need for your project at once to ensure they come from the same dye lot and maintain consistency. If you run out and need additional tiles, there is a risk of slight variations between dye lots. We recommend estimating your project accurately and ordering sufficient tiles initially.
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Absolutely! Our customer service team is here to help you determine the appropriate amount of tile overage based on your project specifications. Contact us at tiles@carolinatilestone.com or give us a call at 704-892-2442, and we'll be happy to assist you.
